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Saturday, August 11, 2012

Consumer Reports Reviews Self-Help Legal Sites

In today's world, everybody wants to be the lawyer.

Consumer Reports, that trusty publication that does in-depth research on products that we consumers know little about, has targeted three of the most popular self-help legal websites in the attached report.  The web sites reviewed are Legal Zoom; Nolo; and Rocket Lawyer.

The most popular of the three sites is Legal Zoom, founded by Los Angeles lawyer Robert Shapiro, and hawked by the likes of Rush Limbaugh.

The CP review of the sites is luke warm, as you may expect.  The general conclusion is that, if you have a very simple matter, these sites are "better than nothing."  If you have any complexity to your legal matter, however, you will be better off hiring a lawyer.

As any lawyer knows, the devil is in the details in any legal situation.  One-form-fits-all simply does not work in the law. Sure, lawyers are trained to use checklists and forms, but every document drafted must be customized to some extent to ensure that the client's objective is completed within the four corners of a document.

These days, with on-line review services and easily accessible electronic profiles, you can do a lot of preliminary groundwork and research at your computer.  This is true of your specific legal issue, as well as for the lawyers who are in the best position to handle your matter.

So take a look at the linked report before paying fees to one of these sites.  And be careful out there...

Post Note 11/24/2012: Here is a great post in the Simple Justice blog about the litigation erupting between legalzoom and rocketlawyer.

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Anonymous said...

it's an appreciation step to share consumer reports, everyone should check this once if having any doubt any parties during business.


August 25, 2012 at 3:42 AM 
Blogger Simon Hale said...

This post is quite relevant in today’s context. Everyone is running blind race of success. This led to the emergence of their service reviews which are now far legitimate for the users as ever the user is educated and they believe in what they use not on what they have heard about the legal services provide by different firms.
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August 31, 2012 at 4:38 AM 
Blogger Mike Cornelia said...

This is quite true about today's consumers. Companies are turning toward
home direct reviews to get a better idea of how to improve their business. Large-scale analysis and research has been brought into the R&D departments of many corporations. This is greatly improving companies service rankings and customer satisfaction.

September 20, 2012 at 1:58 PM 
Anonymous Personal Loans said...

This is quite true about today's consumers. Thanks for sharing...

October 1, 2012 at 1:34 AM 
Anonymous Wes said...

Sites like legalzoom attempt to provide a very important service, which is providing low cost legal access to people. The problem is that people using legalzoom are usually left stranded without the write instructions. I have used perfectdocs (, and found their forms very helpful because the instructions contained on the forms clearly led me in the write direction.


October 2, 2012 at 12:39 PM 
Anonymous ontario traffic accidents said...

And I agree with this post. Some sites offer genuine self help while others are just redundant, others are bogus. Caution must be observed.

October 26, 2012 at 5:27 PM 
Blogger said...

And I agree with this post. Thanks for your great post.
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October 20, 2013 at 4:39 PM 

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